489

4.5 based on 489 customer reviews

352
94
15
14
14
Performance

Good

Design

Excellent

Ease of Use

Excellent

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Most Helpful Positive
0

Super

SRS-XB31 06/20/2018 by edekbjj (Germany) Verified Purchaser Verified

Ich benutze jeden Tag Bin ich sehr zufrieden ich empfehle das Produkt für alle

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

5

0

Most Helpful Critical
0

Battery Life Is A Lie

SRS-XB31 04/02/2019 by Nick066 (USA)

I have had the SRS XB31 for a few months and overall love it, but it has never made it to the advertised 24 hour play time. It might have made 8 at one point. I always kept the lights and extra bass mode off. Disappointed.

Sound Quality

Good

Features

Average

Design

Good

Ease of Use

Average

4

0

489 Customer Reviews

0

More than bells and whistles

SRS-XB31 01/09/2023 by Jondollar (United Kingdom)

Xmas present for me absolutely delighted great light show to accompany the Tunes

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Tolle Box

SRS-XB31 09/24/2022 by Cami70 (Germany)

Würde ich immer wieder kaufen, klein, kompakt klangvoll

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

0

Good sound but a bit drowned out

SRS-XB31 12/01/2021 by Ehhs (United Kingdom)

The bass is really solid for the size but when at a high-ish volume the treble gets lost with the bass and it sounds a bit over the place. But, considering the price it’s a great speaker

Sound Quality

Average

Performance

Good

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony support team
12/03/2021

Hi Ehhs,

Thank you for your feedback.
We're glad to hear that you're enjoying your speaker. We're happy to welcome you into the Sony family!
WE'll make sure to pass your feedback through the proper channels for future consideration. If you need any assistance you can contact us using this link: https://bit.ly/2NwYLXL.

Hana @Sony UK

0

Super son

SRS-XB31 05/09/2021 by Léo7924 (France)

J’ai acheté deux enceintes de ce type pour être en stéréo, un son tellement bien, les aigus, bien réglé pas au-dessus de la normal pour vous peter les oreilles, les médiums cool peut-être un ou deux cran au-dessus et les basses hyper présentes, IMPÉCABLE. Très satisfait

Sound Quality

Excellent

Features

Good

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

0

Battery Life Sucks

SRS-XB31 03/03/2021 by Kvn11 (USA)

ive had my speaker for over 2 years now and its a good speaker. The thing is the battery life isnt. Ive played woth just standard sound and it didnt last even 3 hours on full volume. Once the speaker gets to 50% the speaker just lowers the volume by itself saying to charge but that’s annoying because I’m charging the speaker while I’m playing music on full blast. The battery life probably true when the volume is low af

Sound Quality

Good

Features

Good

Design

Excellent

Ease of Use

Good

5

2

0

Super

SRS-XB31 01/24/2021 by rien2 (France) Verified Purchaser Verified

Très bon produit, facile d'utilisation, la lumière donne bien

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

0

Just amazing!

SRS-XB31 01/12/2021 by ToffeeSponge (USA)

My husband brought me this for Christmas to replace our old stereo which was very loved in our house. I was very sceptical if this speaker could live up to the old one but it truly does!! The volume can go very high! The bass is just perfect. And the coloured lights are just a bonus. It’s very easy to use and it’s easy to connect your phones and iPads to. We all use it and my children love to have mini raves in the dark with the coloured lights on. It is the best speaker my husband could have got. It gets used almost everyday ! Fantastic speaker !! I highly recommend

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

1

Response From Sony North America Customer Support
01/14/2021

Hi ToffeeSponge,

We're thrilled to hear your 5-star review of the speaker. Give your party a boost with the XB31 wireless speaker. Give the party a boost with EXTRA BASS™. LIVE SOUND Mode uses unique speakers to give a three-dimensional music festival atmosphere. Party Booster adds more fun to the occasion, and the IP67 waterproof1 design takes the party anywhere. Thanks for choosing Sony!

-Ralph

0

Tolles gerät

SRS-XB31 10/12/2020 by Daniil Bannikov (Germany)

Gut verarbeitet schöner klang und joa ust gut.....

Sound Quality

Good

Features

Excellent

Design

Excellent

Ease of Use

Good

Translation currently unavailable, please try again

1

2

0

Schön dass es sowas gibt

SRS-XB31 08/29/2020 by Blitzableiter01 (Germany)

Ich hab die immer bei mir die geb ich nicht mehr her

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

2

0

0

Super Klang

SRS-XB31 08/25/2020 by alterles (Germany) Verified Purchaser Verified

Tolles Gerät mit einem guten Bass und einer schönen Lichtshow zum Takt der Musik.

Sound Quality

Excellent

Features

Good

Design

Good

Ease of Use

Excellent

Translation currently unavailable, please try again

1

0

0

Très fonctionnel

SRS-XB31 08/06/2020 by Fleur de Lys (France)

Peu encombrant , son de bonne qualité La batterie a une bonne longévité

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

0

Didn’t last

SRS-XB31 07/31/2020 by LaraH (USA)

I’ve had this for less than two years of light use where it mostly sat in one spot and the bass crashed and now it is completely distorted and worthless. Too pricey for it to die that fast

Sound Quality

Fair

Features

Fair

Design

Fair

Ease of Use

Average

5

3

0

Toller Lautsprecher

SRS-XB31 07/24/2020 by Edmund arkwarth (Germany) Verified Purchaser Verified

Sehr guter Klang. Gute Features. Würde ich wieder kaufen.

Sound Quality

Good

Features

Good

Design

Good

Ease of Use

Good

Translation currently unavailable, please try again

0

0

0

Fantastic speaker for the price

SRS-XB31 07/11/2020 by SaculFlames (USA)

I’ve been using the speaker for a month now as a speaker review I’m impressed the features are incredible and the sound quality is the best for the price u really can’t beat this speaker at the price, I was also impressed by the insane 24 hour better life when extra bass is off. Great gift for anyone who need/wants a speakers

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

1

Response From Sony North America Customer Support
07/13/2020

Hi SaculFlames,

Awesome! We're really glad to hear you're satisfied with the great sound quality and features of our XB31 EXTRA BASS™ Portable BLUETOOTH® Speaker.

Thank you so much for your time in sharing your experience and for choosing Sony!

Regards,

Romeo

0

Sound

SRS-XB31 07/07/2020 by TooBad (United Kingdom) Verified Purchaser Verified

Very good I'm really happy thinking I'll get another

Sound Quality

Good

Features

Good

Design

Good

Ease of Use

Good

1

2

0

Multi-usages

SRS-XB31 06/22/2020 by FraBre (France) Verified Purchaser Verified

Achat pour avoir du son sur un set groove box et alimentation d'un clavier midi et/ou un midi USB Host sur un clavier USB

Sound Quality

Excellent

Features

Good

Design

Good

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

0

Busted bass

SRSXB31/B 06/11/2020 by neno101 (USA) Verified Purchaser Verified

I got this a month ago, and it’s all ready broken. The bass makes a violets buzzing sound. I’m guessing the speakers bass broke. Poor quality. Very disappointed

Sound Quality

Fair

Features

Good

Design

Poor

Ease of Use

Average

2

1

0

Great Sound

SRS-XB31 05/27/2020 by DJ Dazza (United Kingdom) Verified Purchaser Verified

This speaker gives out such a great sound the bass is punchy for something of this size.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

1

0

Great device.

SRS-XB31 05/15/2020 by KhaosOG186 (United Kingdom) Verified Purchaser Verified

One of the best speakers on the market and it's worth the buy. I love it.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

5

0

Très bonne sonorité

SRS-XB31 05/02/2020 by RD78 (France)

Je suis très satisfait du produit et de sa sonorité

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Good

Translation currently unavailable, please try again

0

0

0

Excellent quality sound

SRS-XB31 04/26/2020 by Co1980 (Ireland)

srs-xb31 have great sound quality for such a small box. Probably one of the best in the size range. I also have Srs-xb41 which is louder but surprisingly the quality of the sound is not as good as xb31.

Sound Quality

Excellent

Features

Good

Design

Good

Ease of Use

Excellent

0

0

0

Worked great for a week. Now sucks

SRS-XB31 04/24/2020 by Prateeque (USA)

Speaker worked well initially. However now the bluetooth keeps giving out. Music skips, doesn't play, stutters. I've tried this across multiple different devices / locations etc so i'm pretty sure it's the speaker that's messing up. The build quality isn't great as well. The plastic moulding where the charger / aux / buttons are look quite cheap. Also my unit has a weird Chinese voice that says "Bluetooth Pairing" . This sounds exactly like one of the cheap Bluetooth speakers I've had before.

Sound Quality

Excellent

Features

Good

Design

Fair

Ease of Use

Fair

2

0

Response From Sony North America Customer Support
04/27/2020

Hi Prateeque, Greetings and thank you for your message. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

Regards,
Sam

0

Introduction

SRS-XB31 04/23/2020 by ChrisBB (USA)

I just recently bought this speaker, and have no complaints towards the sound quality along with the maximum sound volume it can go is amazing. I like the fact that it was waterproof and dust proof good for outside trips. Bluetooth connection is fast as soon as you press the power button it pairs quickly. This was a wise affordable purchase for me.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
04/23/2020

Hi, ChrisBB, We are happy that you like the features of your new portable speaker. Thank you for choosing Sony! -Vincent

0

Klasse Sound

SRS-XB31 04/19/2020 by Mark3m (Germany) Verified Purchaser Verified

Sehr zu frieden gute Klangqualität, einfache Handhabung.

Sound Quality

Excellent

Features

Average

Design

Good

Ease of Use

Good

Translation currently unavailable, please try again

0

0

0

Au top

SRS-XB31 04/10/2020 by Anis74 (France)

Je l’ai acheté en remplacement de la srs xb3 volée

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

0

Great portable speaker

SRS-XB31 03/30/2020 by Jimsmobile (United Kingdom) Verified Purchaser Verified

Such a powerful speaker very good bass and works so much better with the Sony Music Centre app. So many adjustments can be done with the app. Not the cheapest speaker on the market but worth the money in my opinion.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Will not Charg

SRSXB31/B 03/26/2020 by Sydknee (USA) Verified Purchaser Verified

I got this speaker as a gift. It will not charge. When I plug it in using the correct adaptor and the factory cable provided it pulls way too much power from the socket but does not begin charging.

Sound Quality

Average

Features

Poor

Design

Good

Ease of Use

Good

0

1

Response From Sony North America Customer Support
03/27/2020

Hi Sydknee, we're sorry to hear that you have an issue with your SONY unit. You may follow this link to isolate and fix the issue: https://helpguide.sony.net/speaker/srs-xb31/v1/en/contents/TP0001599391.html?search=charging

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, ~Earl

0

D..I..s..c..o and amazing bass and treble ACE

SRS-XB31 03/06/2020 by Midi lock (United Kingdom)

I have loads of speakers / fold backs / rigs etc as I was and still am to a lesser extent in the music biz never mind your NS-10’s buy a couple of these for l and r truly the dogs!!!!!!

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great speaker to jam with!

SRS-XB31 02/29/2020 by Zie Cheong (USA)

I've always wanted a good portable speaker. Previous ones I've bought always go out too quickly & have poor sound quality. I got this one for Myself Christmas 2018. Excellent sound quality, gets loud enough (just how I like it for my Metal Music, ha!) the light-show effect is cool and can be turned on & off, simple, straight-forward features to work with, easy to lug around and bluetooth comes in handy. Decent battery charge. Even though it advertises up to 24 hour battery life; with the lights turned on, bluetooth enabled & extra bass, it's probably more like 6-8 hours with all of that. It lasts roughly 12 hours for me otherwise. Probably the only "personal con" I can think of myself is when it says to "please charge" at 50% battery percentage and the sound volume gets all quiet. It still plays though, just at a lower volume until you hook it up to charge. Overall great speaker. I love it. Would recommend!

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
03/01/2020

Hi Zie,

We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

~Earl

0

Tres bon son

SRS-XB31 02/24/2020 by Kaelkael17 (France) Verified Purchaser Verified

Tres bon materiel rien a dire....seul bémol les 24h d'autonomie indiqué dans la description son fausses. Nous tenons un commerce et donc l'appareil est en marche toute la journée c'est à dire 10h et sauf que la deuxième journée en milieu d'après-midi l'appareil se coupe donc l'autonomie est de 18h et non de 24h annoncé.....dommage.

Sound Quality

Excellent

Features

Good

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

Response From Customer Support
02/26/2020

Bonjour Kaelkael17,
Nous sommes désolés pour la gêne occasionnée.
Le mieux est de contacter notre assistance.
Nous vous invitons à vérifier ce lien: https://bit.ly/2oCYGVR (copiez-collez cette adresse dans votre navigateur).
Équipe Sony Support.

0

Grate speaker

SRS-XB31 02/19/2020 by Kristiyan (United Kingdom) Verified Purchaser Verified

I got this a year ago and it has been sounding grate ever since

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

1

0

Alles wie erwartet!!!

SRS-XB31 02/18/2020 by Lissy68 (Germany) Verified Purchaser Verified

Wollte mir eigentlich eine Anlage fürs Wozi kaufen und konnte mich für keine entscheiden ! Und nun bin ich mit dieser Box super happy, da ich sie im ganzen Haus ,und auch im Garten ,überall mitnehmen kann und der Sound ist wirklich super!!!

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

0

Phenomenal sound

SRS-XB31 02/08/2020 by Hlmck (United Kingdom) Verified Purchaser Verified

I sent my SRS-XB31 on for repair and got a brand new XB32 back! Phenomenal customer service! And it's even better than the already incredible XB32!!

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Looks great

SRS-XB31 02/02/2020 by Mary123 (Ireland) Verified Purchaser Verified

Bought this over a month ago and love it..love the lights and brilliant sound.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Batterie aléatoire

SRS-XB31 01/29/2020 by Aris67 (France) Verified Purchaser Verified

L’enceinte Bluetooth me donne à chaque fois une charge de la batterie aléatoire qui n’est pas du tout précise une fois c’est full et d’un coup 50%. SAV pas réactif alors que mon produit et neuf.

Sound Quality

Good

Features

Good

Design

Average

Ease of Use

Average

Translation currently unavailable, please try again

1

0

Response From Customer Support
01/31/2020

Bonjour Aris67,
Nous sommes désolés pour la gêne occasionnée.
Le mieux est de contacter notre assistance.
Nous vous invitons à vérifier ce lien: https://bit.ly/2oCYGVR (copiez-collez cette adresse dans votre navigateur).
Équipe Sony Support.

0

Licht und sound sehr gut

SRS-XB31 01/27/2020 by Medin (Germany)

bin froh es gekauft zu haben bis auf das der akku sehr sehr schnell leer geht und das system komisch gemacht ist das es schon ab 50% nicht mehr ganz laut geht

Sound Quality

Good

Features

Good

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

2

0

Response From Customer Support
01/30/2020

Hi Medin,
vielen Dank für dein Feedback.
Beachte bitte die unter dem folgenden Link erwähnten Informationen über Lebensdauer des Lithium-Ionen-Akkus auf dem folgenden Link: http://bit.do/fq3pY (Kopiere den Link und füge ihn in ein neues Browserfenster ein).Wenn der eingebaute Lithium-Ionen-Akku fast leer ist, wird die maximale Lautstärke auf etwa die Hälfte reduziert, um die Schaltung zu schützen.
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: http://clc.to/8iN1pw.

Sony Support Team

0

Great little speaker

SRS-XB31 01/26/2020 by Catlover1 (United Kingdom)

Purchased Nov 2019-delighted with the sound quality, ease of set up and connection and the fact we can take it anywhere around the house without it needing any space. Connects quickly to our phones and crisp, clear sound with good base. Recommended

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Trés bonne enceinte

SRS-XB31 01/25/2020 by Alanau78 (France) Verified Purchaser Verified

Je viens d'acheter cette enceinte et vraiment répond a mes attentes son reproduit avec fidélité sans parler des basses qui sont superbe

Sound Quality

Good

Features

Good

Design

Excellent

Ease of Use

Good

Translation currently unavailable, please try again

0

0

0

Neue Version Sony - XB32

SRS-XB31 01/14/2020 by bernhardg63 (Germany) Verified Purchaser Verified

Für die Größe des Lautsprechers ein hervorragender Klang. Der Akku hält was er verspricht (bei 50% Lautstärke). Die XB32 hat ein schmutzunempfindlicheres Gehäuse.

Sound Quality

Excellent

Features

Good

Design

Excellent

Ease of Use

Good

Translation currently unavailable, please try again

0

0

0

Amazing

SRS-XB31 01/09/2020 by FredBecky21 (USA)

No bad thing to this. Battery could be better but that's it

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Son complet

SRS-XB31 12/27/2019 by Zredhead75013 (France)

Cadeau pour Noël qui fait plaisir :)..............

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

0

GREAT QUALITY!!

SRS-XB31 12/25/2019 by jsamul (USA)

Got it for Christmas and audio is crisp and clean. Specifically use it to listen to rap/hip-hop and sounds great! The light show on the speaker is the cherry on top! Definitely worth every penny!

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Super son

SRS-XB31 12/19/2019 by Nico et Coco (France)

Excellent produit. Le son est de très bonne qualité pour la taille de l'enceinte

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

0

Battery died in less than a year

SRS-XB31 12/10/2019 by Tucker1218 (USA)

Had this speaker less than a year. Battery will not charge anymore. Can't find a replacement anywhere. Great sounding speaker, But would expect it to last much longer, and Sony should have replacement batteries available.

Sound Quality

Excellent

Features

Good

Design

Poor

Ease of Use

Good

0

0

Response From Sony North America Customer Support
12/12/2019

Hi, Tucker1218!

We regret to hear about this. To isolate the issue, please follow the troubleshooting steps on the link below:

https://helpguide.sony.net/speaker/srs-xb31/v1/en/contents/TP0001599391.html

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Sam

0

Super pratique !

SRS-XB31 11/25/2019 by Sunmhd (France)

L'article est facile à transporter, d'une très bonne qualité et d'un prix raisonnable. Les couleurs le rende très attrayant !

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

0

C'est un truc de OUFF

SRS-XB31 11/19/2019 by WillyDo91540 (France)

J'peux pas être très détaillé, seulement, c'est de la bombe !

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Good

Translation currently unavailable, please try again

0

0

0

Great sound

SRS-XB31 11/16/2019 by Mckasap (United Kingdom) Verified Purchaser Verified

it has great sound quality battery life . However the price can be a little much in Turkey. Sony should have a relative pricing policy according the currency value

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great sound and aesthetic

SRS-XB31 11/13/2019 by Dylanvdm2001 (United Kingdom) Verified Purchaser Verified

However it lacks in volume for a 30watt speaker at this price.

Sound Quality

Excellent

Features

Good

Design

Good

Ease of Use

Good

1

1

0

good

SRS-XB31 11/04/2019 by yip yip (United Kingdom) Verified Purchaser Verified

good sound needs longer life battery only last 16 hrs for needing charged

Sound Quality

Good

Features

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Eine sehr gute Box.

SRS-XB31 10/27/2019 by KatyKe (Germany)

Diese Box begleitet mich zuhause, auf der Arbeit sowie in der Freizeit. Meine kleine 14-Monate alte Tochter liebt das Farbenspiel wenn Reggae läuft :-) Das Musikerlebnis, wie wir es von Sony gewöhnt sind, Klasse. Sauberer Sound, satter Bass und die Lebensdauer des Akkus ist fantastisch. Ich will nie mehr ohne diese Box sein. Ich kann meine Musik, Lieblings-Podcasts oder eben auch Serien schauen und erfreue mich jedesmal an dem tollen Ton. Meine Freunde und Kollegen gehen auch sehr auf die Musikbox ab :D Hier hat Sony mal wieder ganze Arbeit geleistet und zeigt einfach dass sie es seit Jahren drauf haben, gute Boxen zu bauen. Ich bin und bleibe ein großer Sony-Fan und das schon seit über 20 Jahren. Ich würde diese Box immer wieder kaufen.

Sound Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Excellent

Translation currently unavailable, please try again

0

1

0

Macht einfach nur Spaß

SRS-XB31 10/24/2019 by Mirko2968 (Germany) Verified Purchaser Verified

Hab da gute Stück seit einem halben Jahr im Gebrauch, Super Klang und gute Akkulaufzeit

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Good

Translation currently unavailable, please try again

1

0

0

Parfait

SRS-XB31 10/22/2019 by Djiin25 (France)

Répond à tts mes critères , basses bien présentes, Bluetooth efficace,

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

0

Habe mein Echodot darüber laufen

SRS-XB31 10/21/2019 by Micha91060 (Germany) Verified Purchaser Verified

Im Oktober gekauft. Ausgepackt, verbunden mit Echodot und einfach nur Supersound genießen.

Sound Quality

Excellent

Features

Good

Design

Good

Ease of Use

Good

Translation currently unavailable, please try again

1

0

0

Worst bluetooth speaker I've ever owned

SRS-XB31 10/19/2019 by josh492 (USA)

the sound quality on this speaker is pretty good but the battery life is the worst of any speaker I've ever owned. I usually get less than an hour of play time, unacceptable for how much this thing costs.

Sound Quality

Good

Features

Fair

Design

Good

Ease of Use

Average

0

0

Response From Sony Social Support
10/21/2019

Hello, josh492!

We regret to hear that you're having issues with this unit. Please try following the steps on the link below:

https://helpguide.sony.net/speaker/srs-xb31/v1/en/contents/TP0001599388.html

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:



~Zac

0

Toller Musik box macht echt Spaß sehr gut GEMACHT

SRS-XB31 10/13/2019 by Tomas38 (Germany)

Großes Lob an Erfinder und an aller die wo wahren beseitigt an diedem Projekt großes Lob und weiter so

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

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0

0

0

Sehr gut Musikbox, leider ist der Bass kaputt

SRS-XB31 10/12/2019 by Traciges (Germany) Verified Purchaser Verified

Vor ein paar Monaten gekauft, jedoch klingt der Bass seit neustem nicht mehr richtig. Hört sich so an, als würde die Membranen irgendwo dagegenstoßen. Wurde immer gut behandelt und stand größtenteils einfach nur an der selben Stelle...

Sound Quality

Fair

Features

Excellent

Design

Excellent

Ease of Use

Good

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0

0

Response From Customer Support
10/14/2019

Hi Traciges,
wir empfehlen dir, erst die Einstellungen des Lautsprechers auf Werkseinstellungen zurückzusetzen. Die Anleitung dazu findest du hier: https://clc.to/jVQlBw (kopiere den Link und füge ihn in ein neues Browserfenster ein).
Es ist möglich, den Bass mithilfe vom Equalizer bei der Sony Music Center App anzupassen. Mehr Informationen dazu findest du hier: https://clc.to/8aQ7yg
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: http://clc.to/8iN1pw

Sony Support Team

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Mehr sog i ned.....

SRS-XB31 10/02/2019 by Hoddi07 (Germany) Verified Purchaser Verified

Alles Bestens. Des muss reichen. Hab doch alles angekreuzt.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

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1

0

0

XB31 EXTRA BASS

SRS-XB31 09/28/2019 by Suppenkaspar (Germany) Verified Purchaser Verified

Vor einer Woche gekauft und nicht bereut. Kaufempfehlung !!!

Sound Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Excellent

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0

0

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satter Sound und angenehme Lichteffekte

SRS-XB31 09/27/2019 by Erwin30 (Germany) Verified Purchaser Verified

Den Kauf habe ich nicht bereut. Das Paaring mit der immer verwendeten Bluetooth-Quelle war kein Problem, nur dann die regelmäßige Kopplung mit der nicht markenkonformen Quelle bereitete anfänglich Schwierigkeiten, jetzt haben sich beide Geräte aber "verstanden". Einschalten und Musik genießen - so soll es sein.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Good

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0

0

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Super enceinte ! le top du top!

SRS-XB31 09/25/2019 by LisbRocco (France) Verified Purchaser Verified

Bref je suis super content de l'enceinte! Elle gère ! J'adore les jeux de leds de couleur et la qualité sonore est au rdv ! Les bass son remarcable! j'adore ! le son est tres beau nette et claire ! je recommande!

Sound Quality

Good

Features

Excellent

Design

Excellent

Ease of Use

Excellent

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0

0

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Broken

SRS-XB31 09/19/2019 by Oskar15 (USA)

Had it for a month and now it can't charge anymore

Sound Quality

Good

Features

Good

Design

Good

Ease of Use

Good

0

1

Response From Sony North America Customer Support
09/19/2019

Hi, Oskar15!

I understand that your srs-xb31 is having issues with charging. Please try following the steps on the link below:

https://helpguide.sony.net/speaker/srs-xb31/v1/en/contents/TP0001599388.html

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Earl

0

Bien à mi-volume

SRS-XB31 09/18/2019 by Paul Boule (France) Verified Purchaser Verified

J'aime bine le son Sony et j'avais pleinement confiance en achetant cette enceinte J'ai trouvé vraiment désagréable de devoir faire la plupart des réglages par le biais d'une application mobile qui encombre mon téléphone, mais je me suis dit que c'était le XXIe siècle — passe Par contre, étonné et déçu par l'insuffisance de sa batterie et sa manie de baisser tout le temps le son, j'ai fini par l'envoyer en réparation en la pensant défectueuse ; on m'a répondu que tout était normal Donc : il est apparemment normal qu'elle mette des années à charger et que (pour protéger ses circuits) elle baisse à mi-volume après un moment à jouer plein pot — même branchée sur secteur (!!!) À quoi sert d'avoir une puissance maximum pendant pas plus de deux ou trois heures d'affilée ? (après, il lui faut au moins une heure pour se remettre, puis ça recommence — même, je répète, branchée au mur) c'est juste comme ça pour faire joli de temps en temps ? Peut-être que c'est un produit conçu pour les gens qui aiment écouter de la musique vraiment pas trop fort ? C'est en tout cas le produit idéal pour vous lâcher au mauvais moment et vous ruiner la soirée ; j'en ai fait quelquefois l'expérience mais, comme on m'a répondu : tout est normal

Sound Quality

Excellent

Features

Average

Design

Good

Ease of Use

Average

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1

0

0

Outstanding product

SRS-XB31 09/17/2019 by Grabbsy (United Kingdom) Verified Purchaser Verified

The quality and sound is excellent. Great value for costs.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

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Brilliant sound

SRS-XB31 09/17/2019 by fed up choosing nik names (United Kingdom) Verified Purchaser Verified

I bought this a few weeks ago to replace another make of bluetooth speaker and this one is far superior. Its easy to set up and using the app for phone is also easy to make any changes to personal taste

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Great speakers for a room

SRS-XB31 09/06/2019 by Rutvikbhop (USA)

Work great with iPhone, but I am unable to put them with my hp laptop and apple tv. Couldn’t find any solution online to pair with apply tv.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Average

1

0

Response From Sony North America Customer Support
09/10/2019

Hi, Rutvikbhop!

We are glad that the speaker works great with your phone. Please try following the steps on the Help Guide below to connect the speakers with your laptop.

https://helpguide.sony.net/speaker/srs-xb31/v1/en/index.html

You can use the AUDIO IN jack to connect the speaker to your TV.


Regards,

Erin

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Great speaker, poor battery.

SRS-XB31 09/06/2019 by voyager1 (USA)

I bought this xb31, It works fine, great voice, surround music, fancy light. But when I charge the battery, it never go to fully charged. always about 70%. I change adapter, usb cable, all don't work!

Sound Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
09/10/2019

Hello, Voyager1!

We sincerely regret what happened. Let's try to isolate the issue by performing some troubleshooting on the link below:

https://www.sony.com/electronics/support/portable-speakers-srs-series/srs-xb31/articles/00138282

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony Username:
Model Number:
Issue:
Telephone Number:

Sincerely,

Romeo
Sony Social Support

0

Super produit

SRS-XB31 09/04/2019 by Ness41 (France) Verified Purchaser Verified

On l'utilise tous les jours. Bonne qualité d'écoute.

Sound Quality

Good

Features

Good

Design

Good

Ease of Use

Good

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1

0

0

Fantastic bit of kit

SRS-XB31 09/04/2019 by Steve1957 (United Kingdom) Verified Purchaser Verified

Bought this speaker and can honestly say that it is the best blue tooth speaker we have ever bought and we have had a few, sound is awsome

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Very easy to operate and sync the bluetooth

SRS-XB31 09/04/2019 by Kevin c28 (United Kingdom) Verified Purchaser Verified

Great sound. I have two now, one for home and one for travelling.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Super appareil

SRS-XB31 09/03/2019 by Mig972 (France) Verified Purchaser Verified

Offert à mon fils cet été il est ravi ..fonctionne très bien super son

Sound Quality

Good

Features

Excellent

Design

Good

Ease of Use

Good

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1

0

0

Super

SRS-XB31 09/03/2019 by Netsrot (Germany) Verified Purchaser Verified

In unserer Familie sind Boxen von JLB und Anker im Einsatz aber die Sony übertrifft sie alle. Super Klang, sehr wertige Verarbeitung, im Dunkeln machen die LEDs auch was her. Wichtig ist daß man sich die Sony App runterlädt für die Einstellungen. Kann die Box nur empfehlen.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

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0

0

0

great product.

SRS-XB31 09/01/2019  (United Kingdom) Verified Purchaser Verified

i bougth 2 for my kids and to have on my sailboat graet that its water resistant. great soundond light effects.

Sound Quality

Excellent

Features

Good

Design

Good

Ease of Use

Good

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