Sony Support

Firmware update for SRS-X9/SRS-X7

This firmware update must be performed in order to keep using the Spotify music distribution service

    Applicable Models
    About this download
    Download
    Questions & Answers

    Applicable Models

    This information is for the following models:
    • SRS-X9
    • SRS-X7

    About this download

    • Date released:31-08-2017
    • Do I need to download it?This update utility is not necessary if your personal audio system has already been updated to firmware version 2.13.2.09 (SRS-X7) / 2.13.2.10 (SRS-X9).
      If you're not sure, it's easy tocheck which version of firmwareyou have:
      1. Connect the unit to the PC with a LAN cable (not supplied).
        Note:Make sure the NETWORK OFF/ON switch on the rear of the unit is set to ON
      2. Connect the AC power cord (supplied) to the AC adaptor (supplied). Press the(on/standby) button, to turn the power on.
        Wait until the LINK indicator stops flashing and stays lit in orange
      3. DisplaySony Network Device Settingon your PC
        1. Launch a browser
        2. Enter the following URL in the address bar: http://169.254.1.1
      1. Select the language fromLanguage Setup, if it is displayed
      2. "X.XX.X.XX" is the Version on theSystem Software VersioninDevice DetailsMenu
    • Benefits and improvements:
      • IMPORTANT: This firmware update must be performed in order to keep using the Spotify music distribution system

    Download

    Software Update is done via internet (network). Please check the following steps.
    Note: You cannot update to the latest software, if the set is NOT connected to the internet (network).

    1. Connect to the internet (network)
      Note: When the speaker is connected a PC directly using the LAN cable for the version checking, remove the LAN cable, and reconnect it to an Access Point.
    2. When the speaker is turning on, press the (on/standby) button, and turn it off
    3. Press the (on/standby) button to turn the power on
    4. Wait until the LINK indicator stops flashing and stays lit in green or orange. Whenever a software update becomes available, the UPDATE button lights up. Note: The UPDATE button doesn't light up when software is the latest.
    5. Tap and hold the UPDATE button until you hear beeps. When the software update starts, the UPDATE button starts flashing.Note: The speaker is not operational while updating
    6. The blinking (interval and condition) of the UPDATE button changes during the update progress
    7. The UPDATE button turns off and the speaker switches to standby mode or BLUETOOTH/Network standby mode automatically after the update is completed
    8. Check the version by following the steps described under how to check your firmware version. Then, the update is completed.

    Questions & Answers

    The UPDATE light turns off after blinking 4 times slowly.

    The software update failed. Press the (on/standby) button to turn off the speaker, then turn it on again.Make sure the speaker is connected to the internet and the UPDATE button is lit, then start updating again.

    The UPDATE light continues blinking slowly

    The software update failed. Press the (on/standby) button to turn off/on the speaker, then start updating again. If software update failed, the UPDATE button continues blinking slowly until turning off the speaker. Turn off the speaker after you checked fully that the UPDATE button blinking has not been changed.

    Note:

    • Keep the speaker connected to the power supply and network during the update
    • DO NOT remove the AC adaptor until the update is completed
    • DO NOT power off the unit during the update
    • Updating normally takes about 3 to 10 minutes. It may take more time depending on your network environment