DSC-RX10M4 System Software (Firmware) Update Ver.2.00 (Windows)
Adds real-time Eye AF for animals
Applicable Models
This information is for the following models:
- DSC-RX10M4
About this download
Benefits and Improvements
- Adds real-time Eye AF for animals [*]
- Enables the possibility to operate the real-time EYE AF by half-pressing the shutter button
- Improves the overall stability of the camera
- It is not possible to detect simultaneously human and animal eyes.
- Eye detection may not be possible depending on the environment, animal type or the movement of the animal.
Please see the Support site for details.
[*]
Please refer to the Help Guide for updated function usage.
File Info
File Name
- DSC-RX10M4 System Software (Firmware) Update Ver.2.00 (Windows)
File Version
- 2.00
File Size
- 272 MB (285,408,464 bytes)
Release Date
- 14-11-2019
Preparation
Check the system software version
Follow the instructions below to check the system software version. If the system software version is Ver.2.00, the update is not required.
- Select Menu > Setup subpage [6] > Version on the camera.
- The system software version is displayed as illustrated below.
System Requirements
Operating Systems
The latest version of the system software update is compatible with most commonly used versions of Microsoft Windows:
- Windows® 10
- Windows® 8.1
- Windows® 7 SP1
Computer hardware
The latest version of the system software update is compatible with the following hardware:
- Hard disk space: 500 MB or more
- RAM: 512 MB or more
Note: Please close all other application software before updating the system software. - Power source for the camera
- Fully charged rechargeable battery pack NP-FW50 or the AC adaptor AC-PW20 (sold separately).
Note: The update can be performed only when the remaining battery level is(three marks) or more. We recommend that you use a fully charged battery.
- Fully charged rechargeable battery pack NP-FW50 or the AC adaptor AC-PW20 (sold separately).
- USB cable supplied with the camera
Note: Update functionality is not guaranteed with any other USB cable.
Download & Install
Important Notice
- Use a fully charged rechargeable battery pack NP-FW50 or the AC adaptor AC-PW20 (sold separately).
- Do not remove the battery during the update; as the sudden loss of power may render the camera inoperable.
- Remove the memory card from the camera before starting the update process.
- Prevent your computer from entering Sleep mode.
- Do not connect the camera to other any other devices except your computer.
How to download the Updater:
- Make sure that you are logged on as a user with administrative rights.
- After reading the disclaimer, click Download.
- The file [Update_DSCRX10M4V200.exe] file will start downloading.
- Save the file to the desktop of your computer (recommended).
Note for Windows 8.1/10 users:
With the standard settings of Internet Explorer, the update file will be saved in your Downloads folder. Click the Desktop tile from the Start screen and find the downloaded file in the Downloads folder by using Explorer.
Step 1: Start up the Updater
- Close all currently running programs on your computer.
- Double-click the [Update_DSCRX10M4V200.exe] file you downloaded. - Do not connect the camera at this point.
- System Software Updater starts up.
- Turn on the camera.
- According to the instruction on the System Software Updater window, select Menu --> Setup subpage [3] --> USB Connection on the camera, and check if Mass Storage is selected.
If another mode than Mass Storage is selected, please select Mass Storage. - Connect the camera to the computer with the supplied USB cable. "USB Mode" appears on the LCD screen of the camera.
Note: If the computer cannot find the device, the message "Could not find the camera for this update." appears on the computer screen. Please try the following:- Disconnect the USB cable and connect it again.
- If the computer has multiple USB terminals, try with the other terminals.
- After confirming the LCD monitor of the camera, click [Next].The current version and the version after the update appear on the lower left part of the screen.After confirming that the current software version is "Ver.1.00 or earlier", click Next.If the current system software version is 2.00 or later, the update is not required.In this case stop the USB connection and click [Finish]. Turn off the camera, remove the battery pack and/or the AC adapter, reinsert the battery or reconnect the AC adapter and turn on the camera.
Update is required
Update is not required - Click Next. The following screen appears.
- After automatically resetting, the screen below appears.
The progress bar appears while updating (approximately 5 minutes).
Note: Never turn off the camera nor disconnect the USB cable while updating. - Once the update is complete, the screen below will be shown. The camera will automatically reboot, which may take a few minutes. Please wait until the camera's LCD shows the same screen that appeared before starting the software update.
When the screen appears, press the [Finish] button and disconnect the USB cable.
If recovering data caution is displayed after restarting, please wait until this caution goes out. There are no abnormalities.
Step 2: Confirm the system software version of your device is Ver.2.00.
- On the camera select Menu > Setup subpage [6] > Version
- The system software version is displayed as illustrated below.
Questions & Answers
The update does not complete
When the monitor remains black for more than 15 minutes, follow these steps to troubleshoot the issue:
- Disconnect the USB cable from the computer.
- Remove the battery and AC adapter from the camera, leave it for a few minutes, then insert the battery again or connect the AC adapter.
- Restart the computer.
- Turn on the camera and perform the installation process again.