DSC-RX10M4 System Software (Firmware) Update Ver.2.00 (Windows)

Important Notice

• Use a fully charged rechargeable battery pack NP-FW50 or the AC adaptor AC-PW20 (sold separately).
• Do not remove the battery during the update; as the sudden loss of power may render the camera inoperable.
• Remove the memory card from the camera before starting the update process.
• Prevent your computer from entering Sleep mode.
• Do not connect the camera to other any other devices except your computer.

How to download the Updater:

1. Make sure that you are logged on as a user with administrative rights.
2. After reading the disclaimer, click Download.
3. The file [Update_DSCRX10M4V200.exe] file will start downloading.
4. Save the file to the desktop of your computer (recommended).


Note for Windows 8.1/10 users:

With the standard settings of Internet Explorer, the update file will be saved in your Downloads folder. Click the Desktop tile from the Start screen and find the downloaded file in the Downloads folder by using Explorer.

Step 1: Start up the Updater

1. Close all currently running programs on your computer.
2. Double-click the [Update_DSCRX10M4V200.exe] file you downloaded. - Do not connect the camera at this point.
3. System Software Updater starts up.
   
   
   
   
4. Turn on the camera.
5. According to the instruction on the System Software Updater window, select Menu --> Setup subpage [3] --> USB Connection on the camera, and check if Mass Storage is selected.
   If another mode than Mass Storage is selected, please select Mass Storage.
   
   
6. Connect the camera to the computer with the supplied USB cable. "USB Mode" appears on the LCD screen of the camera.
   Note: If the computer cannot find the device, the message "Could not find the camera for this update." appears on the computer screen. Please try the following:
   
   • Disconnect the USB cable and connect it again.
   • If the computer has multiple USB terminals, try with the other terminals.
   Sometimes when the camera is connected to the computer with the USB cable, the message to encourage rebooting the computer may appear on the computer display. In this case, remove the battery pack or AC adaptor from the camera, reboot the computer, and follow the procedures from "2. Start up System Software Updater".
7. After confirming the LCD monitor of the camera, click [Next].The current version and the version after the update appear on the lower left part of the screen.After confirming that the current software version is "Ver.1.00 or earlier", click Next.If the current system software version is 2.00 or later, the update is not required.In this case stop the USB connection and click [Finish]. Turn off the camera, remove the battery pack and/or the AC adapter, reinsert the battery or reconnect the AC adapter and turn on the camera.
   
   Update is required
   
   
   Update is not required
   
   
   
8. Click Next. The following screen appears.
   
   
9. After automatically resetting, the screen below appears.
   The progress bar appears while updating (approximately 5 minutes).
   
   Note: Never turn off the camera nor disconnect the USB cable while updating.
   
10. Once the update is complete, the screen below will be shown. The camera will automatically reboot, which may take a few minutes. Please wait until the camera's LCD shows the same screen that appeared before starting the software update.
    When the screen appears, press the [Finish] button and disconnect the USB cable.
    
    If recovering data caution is displayed after restarting, please wait until this caution goes out. There are no abnormalities.
    

Step 2: Confirm the system software version of your device is Ver.2.00.

1. On the camera select Menu > Setup subpage [6] > Version
2. The system software version is displayed as illustrated below.