ILCE-7RM2

Alpha 7R II with back-illuminated full-frame image sensor / Included components may vary by country or region of purchase: BC-VW1

Questions & Answers: 329

When the camera is connected to an external device via HDMI during movie recording, no image appears on the camera monitor.When recording XAVC S 4K movies on a memory card inserted in the camera, the image may not be displayed on the external monitor or the camera’s monitor, depending on the settings for Proxy movie recording. To resolve
Frequently Asked Questions for PlayMemories Home This page introduces Frequently Asked Questions (FAQs) and useful information for PlayMemories Home. If your questions aren't covered in this article, don't hesitate to type your query in the search bar on the
What is the difference between Reset Default / Camera Settings Reset and Factory Reset / Initialize?NOTE: The functions that can be selected differ depending on the camera. Reset Default / Camera Settings Reset function Only reset the shooting settings of the camera to their default settings. Initialize function
How to control your camera remotely using the Imaging Edge Mobile appWith the Imaging Edge Mobile app, you can access different camera settings and control your Sony camera remotely from your smartphone. Note: The Imaging Edge Mobile app replaces PlayMemories Mobile™. To perform
I cannot send videos to my smartphone through the Imaging Edge Mobile applicationIf you cannot send videos to your smartphone using the Send to Smartphone function of the Imaging Edge Mobile (PlayMemories Mobile successor) app, check the file format of the video you are attempting to send.
What is Remote Camera Control and where can I get it?The Remote Camera Control application allows you to operate a camera from the computer using a USB connection. By operating Remote Camera Control installed in your computer, you can change the shooting settings
What is the PlayMemories Camera Apps Smart Remote Control?Smart Remote Control works with the PlayMemories Mobile app on an Apple iOS or Android smartphone/tablet or a Windows 8.1 64　bit VAIO computer. It allows wireless control of cameras that have built-in Wi-Fi capability
Can the camera be connected to a TV for viewing images?There are several ways to view images form the camera on TV, depending on the features of both devices. Please check your manual for supported features. If the TV has a USB jack that supports Mass Storage Devices
How do I import or transfer photos and videos to a computer with PlayMemories Home?Select an option: Cyber-shot Windows USB Wi-Fi Importing the images from the camera or memory card to an external HDD (Hard Disk Drive) Mac USB Wi-Fi Importing the images from the camera or memory card to an external
ERROR: This memory card does not support recording of XAVC S movies.This error happens when using a memory card that is not fast enough to record the data being saved by camera. An SDXC Memory Card of Class 10 or faster is required to record using the XAVC S format. An exFAT compatible

Register your product
Get access to all information, keep your product up to date and enjoy great deals
Sony Community
Visit our Community and share your experiences and solutions with other Sony customers
Contact support
Contact your Sony Support team
Repair & Warranty
Book, track or maybe even avoid a repair

ILCE-7RM2

Recommended Articles

Questions & Answers: 329

Videos

Find a Store

Community

News & Info

Corporate