4.4 based on 384 customer reviews
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Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.
Awesome
SRS-XB21 03/05/2019 by Marvel man66 (United Kingdom) Verified Purchaser Verified
Excellent base speaker, so powerful, going to get another one
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Great sound. Terrible battery!
SRS-XB21 04/05/2020 by frootcakeuk (United Kingdom) Verified Purchaser Verified
Had for about 2 months. Things sounds great, I loved the little light show it did at first but this has become nothing more than a gimmick now. However, the main issue here is the battery. It lasts for 45 mins tops on a full charge and this device is strangely exempt from the usual wonderful returns policy that I'm used to with Sony. I can't even confirm my warranty status onlime which is very disappointing and I don't fancy going to a certified sony dealership just to be told there's nothing they can do (not that I can anyway right now as they are all shut due to Covid-19) overall not happy but I would be if my item worked properly out the box
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384 Customer Reviews
Really good sound
SRS-XB21 06/05/2022 by Soulbubba (United Kingdom)
Quite pleased with the speaker. Put it on charge when I got it and haven't had to charge it again yet. Only thing was when I was charging it I couldn't turn it off and the light's kept coming on.
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Sehr guter Sound
SRS-XB21 05/24/2022 by Thomsd (Germany)
Sehr gutes Gerät mit einem tollen kräftigen Sound, kann ich nur empfehlen, würde ich wieder kaufen
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Exactly what I was after
SRS-XB21 09/19/2021 by dills_121 (United Kingdom)
Purchased over a year and a half ago, bought for uni parties. To get an idea of how perfect it was, my friend went and bought the exact same model a week after she saw my new one! Does the job and added features of dust and water existence puts my mind at ease. Great bass as advertised and party lights create a great atmosphere. We can also connect ours up for left and right speakers, party mode etc but me and my friend rarely do that because of neighbours. Cannot recommend enough for parties and uni students! For the price I think this is excellent value
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ca marche
SRS-XB21 08/28/2021 by nanard56 (France) Verified Purchaser Verified
enceinte qui me satisfait sauf que celle -ci se décharge trés vite
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Translation currently unavailable, please try again
Bonjour nanard56,
Nous avons lu votre commentaire avec attention.
Le mieux est de contacter notre assistance.
Nous vous invitons à vérifier ce lien: https://bit.ly/2oCYGVR (copiez-collez cette adresse dans votre navigateur).
Rania@Sony support FR
Excellent son
SRS-XB21 06/11/2021 by Ced 77 (France)
Je suis ravi de ce produit Le son est très bon et l'autonomie suis..
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Der bewährte Sony Klang /Sound
SRS-XB21 05/16/2021 by JA7791 (Germany) Verified Purchaser Verified
Sorgt für spürbaren Schalldruck. Die Features "Party Mode", latenzfreie Percussions, Live gefallen mir gut. auch der typische Sony Klang ist wieder überzeugend für mich. Es gibt Menschen,die es nicht so wuchtig mögen. ich möchte nicht nur den Bumms fühlen, sondern die tiefen BasskKlänge (Cello, kKontrabass , Tuba, Posaune, Klavierflügel, etc.) das schafft diese SRS-
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Déception
SRS-XB21 02/25/2021 by kb91 (France) Verified Purchaser Verified
J'ai acheté cet article il y a un peu plus d'un an. Je n'en ai pas fait une gande utilisation. Malheureusement, il ne se charge plus. Le SAV du magasin où je l'ai acheté me dit qu'il doit s'agir d'un problème de connectique et que cela n'est pas pris en charge par la garantie. Si obsolescence programmée = monnaie gaspillée!
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Translation currently unavailable, please try again
Bonjour kb91,
Nous avons lu votre commentaire avec attention.
Le mieux est de contacter notre assistance.
Nous vous invitons à vérifier ce lien: https://bit.ly/2oCYGVR (copiez-collez cette adresse dans votre navigateur).
Équipe Sony Support.
beau son
SRS-XB21 02/17/2021 by ngchris67 (France) Verified Purchaser Verified
c'est un bon baladeur avec un beau son mais manque un peu de grave. Solide et facile à transporter
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Translation currently unavailable, please try again
Sweet dispersion
SRS-XB21 01/06/2021 by dimitralala (United Kingdom) Verified Purchaser Verified
Iv always been in love with Sony's sound quality, ieven work for yous on the entertainment field (which also maintains this, even on my PS3) and must admit that this is reaaally nice! Great product, must be newer versions already, yet I lololove the sweet sound bass and dispersion of this baby. The NFC connection is great too! It could be louder possibly, or my Spotify needed calibration, I put it on loud mode and will retry. Fun features the party mode and clever choice to be able to link several together..makes me wanna buy the same for my kids and make this place a party spot ;p
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Won’t charge
SRSXB21/B 09/21/2020 by Citraveller (USA) Verified Purchaser Verified
Bought this as a gift for my wife last year and now it does hold a charge. Downloaded the APP and charged it with 1.5 amp charger. The APP says it’s charged but then stops playing after two to three songs. The voice says ‘recharge’. Tried the same process many times and same result.
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Decent Speaker
SRS-XB21 09/01/2020 by CamboCambo (United Kingdom) Verified Purchaser Verified
I bought this speaker to go with my projector and firestick when streaming TV and movies. It's a decent little speaker with sound that fills my small back room. I've had no problems connecting it with bluetooth although it starts to cut out if you stretch the distance to the top end of its range. I've used it for music all over the house, down the garden, in a tent and in the car and found it to be reliable and good quality. The lights work, but aren't really of any interest to me and the drum feature is, frankly, bizarre, but overall this has been great for its primary function - TV and Films on a home movie screen. The app is really good, too.
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manque de puissance
SRS-XB21 08/31/2020 by claudegabillaud (France) Verified Purchaser Verified
qualité sonore honorable, facile d'utilisation, manque de puissance en extérieur
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Des basses, encore des basses, mais que des basses
SRS-XB21 08/23/2020 by p2r_ (France) Verified Purchaser Verified
La fonctionnalité "Extra Basses" fait bien ressortir les basses, mais même en la désactivant, celles-ci sont déjà suramplifiées et on ne peut pas profiter d'un son pur sans cet effet supplémentaire. De plus, la stabilité de l'enceinte est très précaire, et elle roule très facilement si on la pose sur un support un peu penché ou mouvant
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toller Klang ist ja schön kompakt
SRS-XB21 08/23/2020 by sandrana (Germany) Verified Purchaser Verified
eine tolle Box super Klang doch leider ging nach einem halben Jahr die ladebuchse kaputt und das mit dem Sony Service ist absolute Katastrophe am Telefon versteht man niemand bzw sprechen sie kaum Deutsch schlecht deutsch so ist eine Kommunikation kaum möglich mit dem Kundencenter. reparaturservice und sofort absolute Katastrophe
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dem Verwendungszweck entsprechend sehr gut
SRS-XB21 08/19/2020 by Alex6969 (Germany) Verified Purchaser Verified
Die Box ist keine Musikanlage, so viel ist klar. Beim Klang kommt es auf die Qualität der Internetverbindung, bzw. die Qualität der Musikdatei an. Bass ist ok, Höhen sind ok. 100% aufdrehen ist aber nicht zu empfehlen. Was ein wenig nervt ist, dass die Bassboost Funktion per draufklopfen nicht mehr richtig vom Klang ohne Bassboost- Funktion zu unterscheiden ist, wenn man die App verwendet. Dann muss man jedesmal in der App den Bass- Boost ausschalten, oder beide Lautstärketasten gleichzeitig drücken, damit der Bass- Boost ausgeschaltet ist, will man beispielsweise statt Musik ein Hörbuch hören. Wobei die Bassfunktion beim Betätigen der beiden Lautstärketasten dann noch immer nicht zu unterscheiden ist. Mit der Ausführung der Einstellung in der App kann man dann aber einen Unterschied hören. Diese xb 21 habe ich zu einem ermäßigten Preis bei amazon gekauft, daher bin ich sehr zu zufrieden. Vielleicht werde ich mir eine xb 72 holen, wenn die eine Anlage ersetzen kann, aber irgendwann auf alle Fälle eine xb43 (die finde ich sogar ein wenig besser als die jbl, wegen dem Sony- Bass und dem allgemein stabilerem Klang)
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Sony SRS
SRS-XB21 08/05/2020 by Mandito (USA)
Sound Exellent Perfect Recomandation I Do Recomanded To All And Family
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Great sound
SRS-XB21 08/03/2020 by Kay62 (United Kingdom) Verified Purchaser Verified
I got this as a gift, I am so pleased with it. I would recommend this product.
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super enceinte sony
SRS-XB21 07/23/2020 by speed29 (France)
j'ai acheté l'enceinte sony SRS-XB21 elle a une super qualité de son et elle prend pas de place très pratique.
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Wirklich gut
SRS-XB21 07/17/2020 by Hottegre (Germany) Verified Purchaser Verified
Jetzt 2 Wochen im Gebrauch und es gibt nichts zu meckern
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top!!!
SRS-XB21 07/11/2020 by Evilk1llah (Germany)
diese ist die top soundbar sehr starke sound und aku very gut
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Sounds good
SRS-XB21 07/05/2020 by Vista (USA)
Bought 2 of the same speakers thinking the connect feature would be nice. The will not connect too each other. Dissatisfied
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Hi Vista,
We are sorry if you're having problem connecting the SRS-XB21. This is definitely not the experience we want you to have. You can connect two SRS-XB21 to create an audible sound. Check this link on how to connect it.
https://helpguide.sony.net/speaker/srs-xb21/v1/en/contents/TP0001604378.html?search=party%20chain
If you are still having issuers connecting, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Recommande
SRS-XB21 06/21/2020 by Yety (France) Verified Purchaser Verified
Bon produit, que j utilise tout les jours et que je recommande
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Brilliant and relevant features
SRS-XB21 06/17/2020 by Big G1 (United Kingdom)
Bought for my upcoming birthday,could not wait so opened and set up early.Piece of cake to pair to my phone sound quality fantastic.Dont know how i have managed without this bit of tech kit.
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Super Lautsprecher
SRS-XB21 06/16/2020 by Rolf Wiemer (Germany) Verified Purchaser Verified
Gekauft vor 14 Tagen im Media Markt Köln. Das Gerät ist angenehm kompakt und hat einen super Sound
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Good battery life, the ambient lighting is cool
SRS-XB21 06/13/2020 by WJanjua (Ireland) Verified Purchaser Verified
Good battery life, the ambient lighting is cool although it is white color only, good quality sound, high quality speaker
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Tolle Extras!
SRS-XB21 06/11/2020 (Germany) Verified Purchaser Verified
Vor zwei Jahren gekauft, funktioniert gut, Design ist gut.
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I love it
SRS-XB21 05/30/2020 by Deliightful (Germany)
Ich bin vorerst mega zufrieden mit dem Produkt weiss zwar noch immer nicht wirklich wozu die ganzen Funktionen sein sollen wie unter anderem der Add Knopf oder der wpc knopf
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Translation currently unavailable, please try again
Hi Deliightful,
danke für dein Feedback. Mehr über Teile und Bedienelemente findest du hier: https://helpguide.sony.net/speaker/srs-xb21/v1/de/contents/TP0001599498.html (kopiere den Link und füge ihn in ein neues Browserfenster ein).
Sony Support Team
top
SRS-XB21 05/27/2020 by ndanyboy (Germany) Verified Purchaser Verified
normal gutes Gerät für wenig Geld, bin sehr zufrieden
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son de qualité et basses profondes
SRS-XB21 05/22/2020 by Daddy70 (France)
superbe enceinte la musicalité est parfaite et plusieurs colories au choix
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Great gift
SRS-XB21 05/21/2020 by Nanny Sha (United Kingdom) Verified Purchaser Verified
This was given to me as a gift and I love it. Its small and neat. Easy to set up and the sound is good. I'm using it in the garden as I isolate and can't wait to take on holiday.
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Super
SRS-XB21 05/09/2020 by Raf2810 (France) Verified Purchaser Verified
J'ai acheter ce produit il ya une semaine et j'en suis content
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Good value for money! Great bass!
SRS-XB21 04/23/2020 by Anonymous3725925768248492 (United Kingdom) Verified Purchaser Verified
I've had this speaker for over a year now and I'm very satisfied! Great sound quality, bass and party features and loud enough to use at a party! My only issue is that it takes some time to fully charge (although this can be fixed with a better charger). Good value for money!
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Guter Ton, aber ...
SRS-XB21 04/22/2020 by Wolfgang Thomas (Germany)
Das Gerät ist gleich vom Notebook erkannt worden und die Bedienung ist sehr sehr einfach. Ich habe die viel zu klein geschriebenen Anweisung nicht lesen müssen, Leider ist es mir in den leztzten Tagen nicht gelungen, das Gerät an ein zweites notebook zu koppeln. Auch mein Tablet erkennt Bluetooth nicht. Schsde!!!
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Translation currently unavailable, please try again
Hi Wolfgang,
danke für dein Feedback. Der Lautsprecher kann mit bis zu 8 Geräten gekoppelt werden. Anweisungen dazu findest du unter diesem Link: https://bit.ly/2W7ebXg (kopiere den Link und füge ihn in ein neues Browserfenster ein). Du kannst den Latsprecher initialisieren und erneut koppeln. Eine Anleitung dazu findest du hier: https://bit.ly/35gE7DU. Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link:
https://bit.ly/2Y6e5Bz.
Sony Support Team
Terrible battery
SRS-XB21 04/08/2020 (USA)
Battery started degrading from the moment I started using it from brand new, straight out of the box and after a fresh charge it was only capable of at maximum 6 hours of pretty quiet playback, saying it could do 4 hours of close to max volume would probably be being very generous, the battery has only gotten worse with age, as has the charging port which is of poor quality and has gotten to the point where no matter which cable is used you have to bend it in the port to get the speaker to charge. I'd like to be able to give it a better review but you cant enjoy any of the good features if it is either dead flat, playing at 20% volume, or moaning at you to "pl-p-pl-p-p-please charge" everytime the subpar charging port fails.
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Hi Charlimayne, Greetings and thank you for your message. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Sam
Great sound. Terrible battery!
SRS-XB21 04/05/2020 by frootcakeuk (United Kingdom) Verified Purchaser Verified
Had for about 2 months. Things sounds great, I loved the little light show it did at first but this has become nothing more than a gimmick now. However, the main issue here is the battery. It lasts for 45 mins tops on a full charge and this device is strangely exempt from the usual wonderful returns policy that I'm used to with Sony. I can't even confirm my warranty status onlime which is very disappointing and I don't fancy going to a certified sony dealership just to be told there's nothing they can do (not that I can anyway right now as they are all shut due to Covid-19) overall not happy but I would be if my item worked properly out the box
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Je suis accroc
SRS-XB21 03/31/2020 by Tonio34 (France) Verified Purchaser Verified
En confinement je l'utilise tout le temps et pour tous types de musique.
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Really happy
SRS-XB21 03/22/2020 by NinoGam3rdude (USA)
Speaker is great, but the only thing that is bothering me is that over 90% volume on the speaker itself while no sound are bein player over the 3.5mm jack, there's a hihg pitch noise.
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Hi NinoGam3rdude, We appreciate your feedback about your XB21 Bluetooth speaker. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Sam
Tolle Box
SRS-XB21 03/21/2020 by Nicht da xxx (Germany) Verified Purchaser Verified
Ich bin sehr zufrieden mit der Box. Ich habe schon viele ausprobiert. Diese gefällt mir sehr sehr gut. Ich bin mit dem Klang und der Lautstärke absolut zufrieden. Ein kleiner Nachteil ist, dass der Akku relativ schnell schlapp macht. Ansonsten volle Punktzahl.
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Great sound for it's size!
SRSXB21/LI 03/15/2020 by kcjones5 (USA) Verified Purchaser Verified
Had two of these for a weeks now and love them. It is a pain in the $#% to get them to play in the double speaker mode and even harder to to get them in the stereo mode (my only reason for 4 stars verses 5). Once your there they are super, unless you move them too far apart. The batteries are fine except I only got 5 1/2 to 6 horus out of them at about a loudness level of 2/3rds.
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Hi kcjones5, That's great! We're happy to hear you love your XB21 speaker. Thanks for sharing your feedback. -Sam
decue
SRS-XB21 03/03/2020 by mayasabi (France) Verified Purchaser Verified
acheté en decembre et ne tiens pas la charge... je ne sais pas comment joindre le sav sony c est d un compliqué !!!
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Translation currently unavailable, please try again
Bonjour mayasabi,
Nous sommes désolés pour la gêne occasionnée.
Le mieux est de contacter notre assistance.
Nous vous invitons à vérifier ce lien: https://bit.ly/2oCYGVR (copiez-collez cette adresse dans votre navigateur).
Équipe Sony Support.
j'attendais plus de fonctionnalités et une meilleu
SRS-XB21 02/13/2020 by Bogue (France) Verified Purchaser Verified
Jai voulu le chaîner avec un appareil d'une autre marque et ça ne fonctionne qu'avec un autre Sony.
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Tres bon son
SRS-XB21 02/12/2020 by MarcoPolo67 (France) Verified Purchaser Verified
Tres bon son, surtout en couplant 2 enceintes SRS-XB21
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Great sound
SRS-XB21 02/03/2020 by EST51 (United Kingdom) Verified Purchaser Verified
Given the size of this speaker, the sound it produces is amazing. It has replaced an I-Pod docking style speaker which was good for its day [probably 15 years old] but which is way surpassed by the new Sony. Love it
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enceinte bluetooth
SRS-XB21 02/03/2020 by franeb91 (France) Verified Purchaser Verified
super efficace et très bon son ,pratique à emporter
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I love it!
SRS-XB21 02/03/2020 by Taywalk12 (USA)
I got this for Christmas after wanting a GOOD Bluetooth speaker. I was using a 10$ light up Sylvania bluetooth speaker for about 10 months hoping i would get a Sony one! I got this one and I LOVE IT! Sounds so much better! The bass and live sound options are Great! I love the app, you can change the EQ, the way the lights flash with the music. It sounds really amazing. I love it. I use it when I shower every night, and when I clean houses! I highly recommend y’all!
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Hi, Taywalk12!
Awesome! We are glad to hear you are enjoying our XB21 EXTRA BASS Portable Bluetooth Speaker. Thank you for this positive review!
Regards,
Sam
Brilliant sound
SRS-XB21 01/22/2020 by Mattyb uk 96 (United Kingdom) Verified Purchaser Verified
Brilliant sound but battery is a bit poor very good for for the price if you listen quietly battery is brilliant
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Review by Derek
SRS-XB21 01/16/2020 by Derekg (Ireland) Verified Purchaser Verified
This was a Christmas gift and I am delighted with the product
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Nice style
SRS-XB21 01/15/2020 by Easybaugh (United Kingdom) Verified Purchaser Verified
Nice piece of kit, good sound quality. Xmas pressie for hubby, very pleased with it
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Battery life is a joke
SRS-XB21 01/14/2020 by Wayne26 (USA)
No matter what I do, the battery life doesn't last more than 5 hours. That's not even the worst part. After two hours of use the speaker will notify me "please charge". Doing so about every 5 minutes interrupting whatever I'm listening to. Again, not even the worst part. After telling me to charge the battery the volume is cut down to about 20% of max volume. And if I try to turn it up, it will say "please charge" if I press the button 3 times it will say it three times. So, I have a speaker that claims 12 hours battery life but in reality only lasts 5 hours. And over half of that 5 hours I cant turn it up even to half volume. It's a joke. This product is more expensive than speakers that outclass it in every way. No where on the box or manual does it say it will cut your volume to almost nothing. I bought this speaker because of the sound quality but no matter how good it sounds, if it cant be played longer than a couple hours it isn't worth it. I suggest purchasing a JBL or really anything other than this tripe.
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Hi, Wayne26u4p3x6wpl00mn5sm4hgcsrla9!
We're sorry to hear this issue. The use of the features of this unit affects the life of battery. For more details, please check the link below:
https://helpguide.sony.net/speaker/srs-xb21/v1/en/contents/TP0001599381.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
Arbeitet sehr zuverlässig
SRS-XB21 01/12/2020 by Werner16356 (Germany)
Bin sehr zufrieden. Gute Bluetoothqualit. Satter Klang.
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Truly worthy purchase
SRS-XB21 01/11/2020 by Smutty (United Kingdom)
I bought this on amazon without testing one in the wild, boy was I surprised! Easy to use and looks really nice with it's compact form factor. Sound quality is amazing, the bass bangs harder than R Kelly at a primary school and the treble is as crisp as a packet of doritos. A must have for the office, spare room or workspace.
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Great sound
SRS-XB21 01/09/2020 by Lynne123 (United Kingdom) Verified Purchaser Verified
I love the sound on this speaker, although sometimes I need to turn the bass down. I have struggled to work out how to connect to extra devices and the instruction booklets aren’t very clear.
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Hi Lynne,
Thank you for your feedback. You can find useful information about using the speaker in the Help Guide here: http://bit.ly/2RcWqTR . If you require further assistance, you may contact us using the details in the following link: http://bit.do/eQfRM.
Sony Support Team
Easy to set up - Great Sound
SRS-XB21 01/08/2020 (United Kingdom) Verified Purchaser Verified
I was given this item as a Christmas present as a temporary solution to a vinyl player I have with no speakers - its produces a great sound and I have also hooked it up with my mobile - adds a new dimension to iPlayer and any music on my Apple phone. Its light, well designed and fun - the percussion features are interesting and it lights up if you want it to in various different modes!
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Très pratique
SRS-XB21 01/03/2020 (France) Verified Purchaser Verified
Acheté il y'a quelques jours, je suis très content pour la prise en main. Juste pas encore le temps de voir en détails, mais niveau Bass, je ne sais si c'est réglable !?!? Merci.
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Translation currently unavailable, please try again
Bonjour PacoDiaz76,
Nous avons lu votre commentaire avec attention.
Après vérification, nous tenons à vous informer que les basses de l'enceinte SRS-XB21 ne sont pas réglables.
Pour les points forts du produit et les spécifications techniques, nous vous invitons à vérifier ce lien: http://bit.do/foc24 (copiez-collez cette adresse dans votre navigateur).
Équipe Sony Support
enceinte de bonne qualité
SRS-XB21 12/30/2019 by mimichel (France)
réglages difficiles il faut passer par l'application" sony music center"dans laquelle on se perd.
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Translation currently unavailable, please try again
Bonjour mimichel,
Nous avons lu votre commentaire avec attention.
Vous pouvez trouver le guide d'aide de l'application "Sony Music Center" ici: http://bit.do/fnL8E (copiez-collez cette adresse dans votre navigateur).
Équipe Sony Support
Satisfied Customer
SRS-XB21 12/26/2019 by B Good (United Kingdom)
Great quality, good range on the Bluetooth and outstanding battery life
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Waterproof speaker Rocks the Bathroom!!
SRS-XB21 12/21/2019 by Cookey66 (United Kingdom) Verified Purchaser Verified
My teenage daughter has turned our bathroom into her own personal disco. The extra base booms around the house!! Excellent sound quality from a small speaker and a nice mesh finish makes it look cool!!
Excellent
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Hammer Sound!!!
SRS-XB21 12/17/2019 by Micha77 (Germany) Verified Purchaser Verified
Habe die SRS-XB21 für einen Freund als Geburtstagsgeschenk gekauft. Er war so begeistert von der Optik, dass er sie sofort testen wollte. Mir gefiel sie auch direkt und beschloss mit ebenfalls eine zu kaufen. Inzwischen habe ich 2 Stück. Ich finde sie ersetzt fast eine feste Stereoanlage. Ich nutze sie im Haus sowie im Garten oder bei Ausflügen und Reisen. Über die Sony Music Center App kann man die Einstellung auf seine Bedürfnisse ändern. Mit dem integrierten NFC ist die Bluetooth-Verbindung sehr schnell fertigstellt. Man kann mehrere Boxen miteinander kabellos verbinden. Ich nutze meine kabellos im Stereo-Verbund. Zu Hause habe ich sie am Netzteil, da Musikhören über längeren Zeitraum der Akku leer ist. für Unterwegs reicht mir die Akkulaufzeit völlig aus. Ich kann sie sehr gut weiterempfehlen!
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Preis/ Leistung Top
SRS-XB21 12/13/2019 by Angela Maria (Germany) Verified Purchaser Verified
Schade! Mit dem Tablet nicht kompatibel. SamsungTabE
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Top
SRS-XB21 12/13/2019 by Sai65 (Germany) Verified Purchaser Verified
Vor 2 Monaten gekauft und echt praktisch und gut !!
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Not impressed at all. Fake reviews?
SRS-XB21 12/08/2019 by SilentLamb (USA)
Bought this last month from Sony's eBay store. Gotta say not impressed by sound quality at all. It's okay if u keep the volume low. The moment it goes above 60%, the bass vanished. I asked the sony people if there was something wrong with my unit in particular and they said no it's the same for all and gave me some BS about vibrations. Also, if u focus on the language of reviews, they all seem to be written by sony employees! Mine would sound like im a jbl employee but seriously spend some more and get a flip 4 or 5. My sis has that and it's 10 times better sound quality than this!
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Hi, SilentLamb!
Greetings and thank you for your message. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Sam
Low battery and settings not working properly
SRS-XB21 12/01/2019 by Kimmy94 (United Kingdom) Verified Purchaser Verified
I was expecting much more from this speaker. Firstly, the battery dies after 1 day of playback. I used to have speakers that were 1/3 price and would work for 3-4 days without charging so this is quite disappointing as these speakers aren't cheap at all. Secondly, when I first connected the speakers to my phone, on the music manager by Sony, a separate app I downloaded, I was able to change different settings, like the live mode, set up different sounds for taps on the speakers (left/right/up/down), switch between normal and extra boost mode and much more. For some reason, the app doesn't show me these functions anymore and I can't set any of the above except for the extra boost switching, but I have to do it manually holding down 2 buttons on the speaker. Overall, the sound off of these is great and the bass is nice, but I think these speakers are overpriced and not worth the money they're asking you for.
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Hi Kimmy94
Thank you for your review.
We recommend resetting the speaker to factory settings using the steps in this link: http://bit.ly/XB21I and reinstalling the app before trying to connect again.
Sony support team
Sony XB 21
SRS-XB21 11/16/2019 by sagichnicht2019 (Germany) Verified Purchaser Verified
Gekauft und sehr zufrieden, seit 3 Wochen täglich im Einsatz
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Son de qualité
SRS-XB21 11/09/2019 by Ckskhmer (France)
J'ai acheter cette enceinte aujourd'hui et je trouve que le rapport qualité/prix est correct trés satisfait de mon achat
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Superb
SRS-XB21 11/02/2019 by Comyancolin (United Kingdom) Verified Purchaser Verified
First class sound system everything you would expect from a Sony product
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Gut
SRS-XB21 11/01/2019 by Glinigngfvk (Germany) Verified Purchaser Verified
Ich bin mit dem Produkt zufrieden nur ich kann die Musik Box irgendwie nicht umbenennen
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Hi Glinigngfvk,
vielen Dank für dein Feedback.
Der Name des Lautsprechers kann nicht geändert werden.
Sony Support Team
Tolles Teil super Sound
SRS-XB21 10/27/2019 by Peter2701 (Germany) Verified Purchaser Verified
Gekauft und keine Sekunde bereut toller Klang gute Verarbeitung
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Sound quality
SRS-XB21 10/24/2019 by Beccad03 (United Kingdom)
I’m not happy as my specker will not allow me to connect to my phone I have followed all the instructions and the specker has not worked
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Hi Becca,
We appreciate your feedback and we're sorry to hear this. We recommend resetting the speaker to the original factory settings to delete all of the pairing information saved as explained here:https://bit.ly/2PrbFJu. If the issue is still evident, you may contact us using the details in the following link: https://bit.ly/2PAqdrD .
Sony Support Team
By far the worst bluetooth speaker for the price
SRS-XB21 10/21/2019 by Suhahaus83heb (USA)
Buy another brand this speaker has terrinke battery life and the volume locks at like 20 percent when it gets low which is all the time. Even if its plugged in it will constantly die unkess left to charge for 20 minutes on its own. Not even that loud. I love Sony which is why I got this instead of the bose one for the same price and Im thouroughly disappointed.
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Hello, Suhahaus83heb!
We are sorry if our product did not meet your expectations. When you use the speaker at a loud volume, the built-in battery may run low even if the speaker is connected to an AC outlet. If you want to use the speaker while charging, lower the volume of the speaker. Otherwise, turn off the speaker and charge the built-in battery sufficiently (ref: https://helpguide.sony.net/speaker/srs-xb21/v1/en/contents/TP0001602892.html).
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
Allgemein gut
SRS-XB21 10/17/2019 (Germany) Verified Purchaser Verified
Schön zu nutzen. Ob für unterwegs, beim Kickern im Verein oder auch unter der Dusche. Leider ein wenig zu leise. Auch die App lässt zu wünschen übrig. Eine Sperre, dass sich nicht jeder einfach per Bluetooth wäre auch schön. Aber ein allgemein ausgewogener Sound.
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Loud Speaker with nice bass and great qualtiy
SRS-XB21 10/10/2019 by TJFLAMEZ (USA)
The speaker has come through when i needed something to play loud and has out performed many other speakers i've owned in the past. its battery is shaky on a very high volume but if its around 80% it will last around 5 hours and more if it is less im overall very happy with the speaker
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Hi, TJFLAMEZ!
We're very happy to hear this. Thank you for sharing this wonderful review!
Regards,
Sam
